Terms and Condition

Review the Terms & Conditions governing the use of the Egypt Nour website and our travel services. Understand our booking policies, payment terms, cancellations, refunds, traveler responsibilities, and legal information before making your reservation.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, as well as our Privacy Policy.

2. Booking & Confirmation

• All bookings are subject to availability.
• A booking is considered confirmed only after receiving written confirmation from Egypt Nour and the required deposit or full payment.
• Customers are responsible for providing accurate personal and travel information.

3. Prices & Payments

• All prices are listed in the currency specified on the website unless otherwise stated.
• Prices may change without prior notice due to fluctuations in taxes, fuel surcharges, exchange rates, or supplier costs.
• Full payment must be completed before the start of the tour unless otherwise agreed.

4. Cancellation & Refund Policy

• Cancellation requests must be submitted in writing via email.
• Refund eligibility depends on the cancellation period and the policies of hotels, airlines, cruise operators, and other service providers.
• Non-refundable services, including flights and special event tickets, are clearly indicated during booking.
• Administrative or bank processing fees may apply to refunds.

5. Changes by the Customer

• Requests to modify bookings are subject to availability and may incur additional charges.
• Egypt Nour will make every reasonable effort to accommodate requested changes.

6. Changes by Egypt Nour

Egypt Nour reserves the right to modify itineraries, accommodations, transportation, or services due to weather conditions, safety concerns, government regulations, force majeure, or circumstances beyond our control. Equivalent alternatives will be provided whenever possible.

7. Travel Documents

Travelers are solely responsible for:

• Holding a valid passport with sufficient validity.
• Obtaining visas, permits, or other required travel documents.
• Meeting health, vaccination, and entry requirements of the destination country.

Egypt Nour is not liable for denied boarding or entry due to incomplete documentation.

8. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering:

• Trip cancellation
• Medical emergencies
• Personal accidents
• Lost baggage
• Travel delays
• Emergency evacuation

9. Health & Special Requirements

Customers must inform Egypt Nour before booking of:

• Medical conditions
• Disabilities
• Dietary restrictions
• Mobility requirements
• Allergies

Failure to disclose relevant information may affect participation in certain tours.

10. Customer Responsibilities

Customers agree to:

• Respect local laws, customs, and cultural traditions.
• Follow the instructions of tour guides and service providers.
• Behave responsibly throughout the trip.
• Refrain from actions that endanger themselves or others.

Egypt Nour reserves the right to remove any traveler whose behavior is disruptive or unsafe without refund.

11. Limitation of Liability

Egypt Nour acts as an intermediary between travelers and independent service providers, including airlines, hotels, transportation companies, cruise operators, and local suppliers.

We are not liable for:

• Flight delays or cancellations
• Lost or damaged luggage
• Personal injury or illness
• Theft or loss of personal belongings
• Weather conditions
• Government actions
• Natural disasters
• Political unrest
• Force majeure events

Our liability is limited to the value of the services booked directly through Egypt Nour where permitted by law.

12. Intellectual Property

All content on this website, including text, images, logos, graphics, videos, and designs, is the property of Egypt Nour or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

13. Website Use

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful content.
• Copy or scrape website content without permission.

14. Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy and applicable data protection laws.

15. Third-Party Services

Our website may contain links to third-party websites or services. Egypt Nour is not responsible for the content, availability, or policies of external websites.

16. Force Majeure

Egypt Nour shall not be held responsible for delays, cancellations, or failure to perform services resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Pandemics
• Government restrictions
• War
• Civil unrest
• Terrorism
• Airline disruptions
• Extreme weather conditions

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts in Egypt.